记忆是个奇怪的东西，它不像我想的那样运作。记忆根本不是一件简单的事。
Memory is a strange thing, it doesn't work like I thought it did. Memory is not a simple thing at all.
创新不是关于一个伟大的想法，而是关于成千上万个小想法。
"In the midst of winter, I found there was, within me, an invincible summer."
Business as usual is no longer an option.
简洁不是目标，而是好创意的副产品。
In business, as in quarrying, precision and patience yield the best results.
同理心是打开理解和与他人建立联系之门的钥匙。