运营效率和战略对于卓越表现都是必不可少的，但它们以非常不同的方式发挥作用。

We are more interested in the capacity of architecture to improve people's lives than in the capacity of architecture to be beautiful.

小人也有坦荡之处，因为无所忌讳；君子亦有忧戚之处，因终生都忧国忧民。

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

他说世界是为人们战斗而创造的，事物的价值在于为之战斗的价值。

自然界的铁律是：你得到你所奖励的。如果你想让蚂蚁来，你就在地板上撒糖。