"To write is to resist—to resist forgetting, to resist silence, to resist oppression."

最终，我们所拥有的只有故事，以及希望它们对某人可能意味着什么。

I don’t follow any particular theory. I just do what seems right to me.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

下定决心，果断行动，并承担后果；犹豫不决在这世上成就不了任何事。