A culture of accountability drives performance.
不把别人所不懂的告诉别人,把别人知道的东西告诉别人。 
在不幸中所表现出来的勇气,通常总是使卑怯的心灵恼怒,而使高尚的心灵喜悦的。
The heart is a fragile thing, easily broken, but also capable of immense love and resilience.