Every case is a story, and every story has a beginning, a middle, and an end.
每个案件都是一个故事，每个故事都有开始、中间和结束。
Pessimism leads to weakness, optimism to power.
你能给别人的最大礼物就是你的时间和关注。
一只小狗只有在什么都不干的情况下才会受到表扬。
The quality of an organization is determined by the quality of its leadership.
Change starts with a vision, but it’s persistence that turns it into reality.
Quality should never be compromised, not even in the face of rising costs.