I never know what I think about something until I read what I've written on it.
If you're not listening to your customers, you're already falling behind.
工作的乐趣在于一个词——卓越。知道如何做好一件事就是享受它。
"Every story has a beginning, a middle, and an end, but not necessarily in that order."
The past is a shadow that follows us, always present, always influencing.