Memories, even your most precious ones, fade surprisingly quickly. But I don’t go along with that. The memories I value most, I don’t ever see them fading.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
Digital transformation is revolutionizing our industry at an unprecedented pace.
"In the realm of computer science, the most profound discoveries often come from the simplest observations."
The best way to reduce costs is to not have them in the first place.