关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
My brain cannot process failure ... It WILL not process failure.
The future belongs to those who understand that doing more with less is compassionate, prosperous, and enduring.
你唯一的限制就是你相信的限制。
真相会让你自由，但首先它会让你愤怒。
The challenge is to make buildings that are both functional and poetic.
睡眠是好的，死亡更好；但当然，最好的事情是从未出生。
I’m a catalyst for change. You can’t be an outsider and be successful over 30 years without leaving a certain amount of scar tissue.