Man is always something more than what he knows of himself. He is not what he is simply once and for all, but is a process.
人总是比他对自己所知道的要多。他不是一劳永逸地是什么，而是一个过程。
The psychologist must avoid all forms of mental chemistry.
The secret of getting ahead is getting started.
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.