The key to success in business is not just to satisfy customers but to exceed their expectations.
商业成功的关键不仅仅是满足客户，而是要超越他们的期望。
我必须承认，我从来看不出她有什么美丽之处。她的脸太瘦了，她的肤色没有光泽，她的五官一点也不好看。她的鼻子缺乏特色；它的线条上没有任何标志。她的牙齿还过得去，但并不出奇；至于她的眼睛，有时被称为很漂亮，我从来没看出什么非凡之处。
I'd rather be hated for who I am than loved for who I am not.
我写作是为了理解周围的世界。
I'm pretty sure none of this would have happened if I hadn't been fired from Apple. It was awful tasting medicine, but I guess the patient needed it. Sometimes life hits you in the head with a brick. Don't lose faith. I'm convinced that the only thing that kept me going was that I loved what I did. You've got to find what you love. And that is as true for your work as it is for your lovers.
Understanding how the olfactory system works is not just about understanding smell, but also about understanding how the brain processes information.