The key to success in business is not just to satisfy customers but to exceed their expectations.
商业成功的关键不仅仅是满足客户，而是要超越他们的期望。
韩寒谈大学生眼高手低的现象
抗击贫困的关键是将它分解成更小、更易管理的问题。
The true measure of leadership is impact, not authority.
A good mechanism design aligns individual incentives with social goals.
我不是那种会让对球的热爱减少的人。