一个组织的产品和服务的质量是其管理质量的直接反映。
The quality of an organization's products and services is a direct reflection of the quality of its management.
当每一天都和前一天一样时，是因为人们未能认识到每天太阳升起时，生活中发生的那些美好事物。
同一性的概念并不是我们从经验中学到的概念。
真正的快乐来自于做自己喜欢的事。
正义不是终点，而是一段旅程。
乐观是一种可以学习的技能。
The role of business is to produce products and services that make people's lives better—while using fewer resources—and to act lawfully and with integrity.
At the end of the day it's not about what you have or even what you've accomplished... it's about who you've lifted up, who you've made better. It's about what you've given back.