Change is hardest at the beginning, messiest in the middle, and best at the end.
变革在开始时最难，在中间最混乱，在结束时最好。
地震是一种自然现象，而不是一种惩罚。
制作一部好电影的关键是有一个好剧本。
One solution fits all is not the way to go.All these cultures are different.The right culture for the Mayo Clinic is different from the right culture at a Hollywood movie studio.You can't run all these places with a cookie-cutter solution.
2001：贝索斯致股东信《我们始终坚持现金流为王》
领导者的角色是创造一个让人们能够发挥最佳水平的环境。