质量不是承诺；它是一种交付。

解释：治理河道，要用疏导的办法使其通畅；治理百姓，要引导百姓使其敢言。

最成功的公司不只是销售产品，他们还销售体验和情感。

风、海和移动的潮汐就是它们本来的样子。如果其中有奇迹、美丽和庄严，科学将会发现这些品质。

一部好的小说应该让你不安，让你质疑你自以为知道的东西。

Every building is a journey of discovery.

"Memory is a strange thing. It doesn't work like I thought it did. We are not meant to remember everything. We're meant to forget, to move on."