成功的关键是走进商店，听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
获胜的关键在于始终如一和不断进步。
所以,在收成好的年头,百姓就仁义善良；遇到荒年,那么百姓也会吝啬而凶恶。
我们在内心做的事会改变外在的现实。