成功的关键是走进商店，听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
Investing in cleaner coal technology is an investment in the future of energy.
人生没有白走的路，每一步都算数。
I don't need to be loud to be heard.
成功的真正标准不仅仅是盈利能力，还有我们在社区中创造的积极影响。
【译文】酒要和了解自己的人一起喝，诗要与懂得它的人一起吟。认识的人可以很多，但真正了解，并达到知心的却没有几个。