The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
成功的关键是走进商店，听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
We have to own our mistakes and learn from them.
The energy industry must embrace digital transformation to stay competitive in the global market.
生活的意义不在于答案，而在于提问。
The voice is an instrument that is inside you. It’s the only instrument that you can’t see.
情感在决策中起着至关重要的作用，往往比我们意识到的还要重要。
最好的建筑没有自我。它只是服务。
音乐让我找到了自己，也让我认识了世界。