The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
成功的关键是走进商店，听听员工们怎么说。每个人都参与进来是非常重要的。最好的想法来自基层。
书籍是最安静、最恒久的朋友；它们是最易接近、最睿智的顾问，也是最耐心的老师。
你越努力，就越幸运。
办一件事都不能善始善终，就不要做很多事。
We must dare to think differently and challenge the status quo.
I would like to paint the way a bird sings.
别难过……世界上有许多人还不知道他们到底是谁或什么。
