The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
成功的关键是走进商店，听听员工们怎么说。每个人都参与进来是非常重要的。最好的想法来自基层。
数学是为不同事物赋予相同名称的艺术。
Design is the first signal of human intention—so let’s make sure that intention is good.
Complexity is the enemy of execution—keep solutions simple.
Leadership is about inspiring people to do things they never thought they could.
我不是一块肉，我是一个艺术家。