The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
成功的关键是走进商店，听听员工们怎么说。每个人都参与进来是非常重要的。最好的想法来自基层。
The only limits that exist are the ones you place on yourself.
Music is the universal language of mankind.
苦难是最好的老师，教导我们了解自我的内心，虽然受到磨练与心碎，但我相信会让自己变成更好状态。
最重要的是通过给予人们超出他们当前能力的任务来发展他们的能力。
Time does not heal all wounds; some remain, becoming part of us.
热爱你过的生活，过你热爱的生活。