Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
超越顾客的期望。如果你这样做，他们会一次又一次地回来。给他们想要的——再多一点。
预测未来的最好方法就是去创造它。
True craftsmanship stands the test of time.
To keep young kids behaving on a car road trip， have a bag of their favorite candy and throw a piece out the window each time they misbehave.
加工效率绝不能以牺牲动物福利或食品安全标准为代价。
The value of freedom is truly understood only when lost.
老年人相信一切，中年人怀疑一切，年轻人知道一切。
教育培养绅士，但阅读、良好的伴侣和思考才能完成他。
