If you're not listening to your customers, you're already falling behind.
我们对待自己的方式为他人如何对待我们设定了标准。
The wisdom of hindsight, so useful to historians and indeed to authors of memoirs, is sadly denied to practising politicians.
The person who tries to live alone will not succeed as a human being. His heart withers if it does not answer another heart. His mind shrinks away if he hears only the echoes of his own thoughts and finds no other inspiration.
"The only thing to do with good advice is to pass it on. It is never of any use to oneself."