客户的声音是任何企业中最重要声音。
写作的行为是对存在短暂本质的反抗。
世界毁灭不是因为强盗和火灾,而是因为仇恨、敌意和所有这些琐碎的争吵。
危机中往往隐藏着机遇,关键是如何把握。
Trust is earned through transparency and accountability.
The best solutions often come from listening—to the ocean, to the fish, and to the communities that depend on them.