最成功的公司不只是销售产品,而是解决问题。
问责制不容妥协——每家公司都必须对其环境影响保持透明。
It's easy to perform for others, but hard to perform for yourself.
质量不是你可以添加到产品或服务上的东西。它必须从一开始就内置。
The elements of mind are to be discovered by systematic introspection.