幸福的准则：有事做，有人爱，有所期待。

The future belongs to those who believe in the beauty of their dreams.

自然知识的改进者绝对拒绝承认所谓的权威。

心理过程是掌控环境的工具。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

阅读好的文学作品就像经历一场爱情：它改变你。