如果你不倾听客户的声音，你就已经落后了。
Happiness lies in the joy of achievement and the thrill of creative effort.
创新是石油工业的支柱；没有创新，我们就会停滞不前。
The most interesting art happens at the edge of misunderstanding.
If we had paid no more attention to our plants than we have to our children, we would now be living in a jungle of weeds.
Efficiency is doing things right; effectiveness is doing the right things.