I’m a great believer in solving hard problems by using a checklist. You need to get all the likely and unlikely answers before you; otherwise it’s easy to miss something important.

The most successful societies in the future will be those that can combine the efficiency of market economies with the social cohesion provided by traditional values.

Innovation in our industry doesn’t always mean high-tech; sometimes it’s about doing the basics better.

All happy families are alike; each unhappy family is unhappy in its own way.