持续改进不仅仅是一个过程，它是一种应该渗透到我们组织各个层面的思维方式。
The Moving Finger writes; and, having writ, Moves on: nor all thy Piety nor Wit Shall lure it back to cancel half a Line, Nor all thy Tears wash out a Word of it.
Maybe if we knew what other people were thinking we'd know that no one’s ordinary.And we all deserve a standing ovation at least once in our lives.
