外交需要持久的耐心和坚定的决心，以推动复杂问题的解决。

"The only way to predict the future is to create it."

On marketing: "In the old world， you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world， that inverts."

In three words I can sum up everything I've learned about life: it goes on.

And what I noted, since the really big ideas carry 95 percent of the freight, it wasn’t at all that hard for me to pick up all the big ideas and all the big disciplines and make them a standard part of my mental routines. Once you have the ideas, of course, they are no good if you don’t practice. You don’t practice, you lose it.

你表达得越多，就越暴露自己。