你对待员工的方式就是他们对待客户的方式。

Memory is a complicated thing, a relative to truth, but not its twin.

最终，我们记住的不是敌人的话语，而是朋友的沉默。

We are what we repeatedly do. Excellence, then, is not an act, but a habit.

挑战在于在虚构中找到真相。