Listen to everyone in your company and figure out ways to get them talking.
The act of writing is an act of resistance against forgetting.
你不能因为某件事困难就放弃。
The novel is the art of the unfinished, the unresolved.
"Grief changes shape but never truly leaves us."
The most effective policies are often the simplest ones.
In the old world， you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world， that inverts.
A good detective listens more than he speaks.