The world is changing very fast. Big will not beat small anymore. It will be the fast beating the slow.
Innovation is not just about technology; it's about changing mindsets and breaking barriers.
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
I hope that the Pacific Ocean is as blue as I dreamed I was.