Stop being afraid of what could go wrong and think of what could go right.

你的最不满意的顾客是你最大的学习源。

You can't go through life with a catcher's mitt on both hands. You need to be able to throw something back.

永远不要停止学习；当你认为自己无所不知的那天，就是你开始落后的那天。

领导力是关于今天做出艰难的决定，这些决定将使后代受益。

唯一真正的自由是说“不”的自由。