Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

Luck， is largely responsible for my reputation for genius. I don’t walk into the office in the morning and say， ‘Am I smart today？’ I walk in and wonder， ‘Am I lucky today？’

Every painting tells a story, but not everyone can read it.

I'm not interested in competing with anyone. I hope we all make it.