The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

Every building should have a story, a story that comes from its environment and history.

心灵需要书本，就像一把剑需要磨刀石。

I don’t care about the haters. I just keep moving forward.

译文：不要因为很小的善事就不去做，也不要因为很小的恶事就去做。赏析：善事虽小，时间久了能提高人的品质。恶事虽小，但时间久了就会败坏人的品行。