The world is full of stories, but the stories are all one.

I wake up every morning and say to myself, ‘You’re blessed to be alive.’

质量管理的问题不是人们不知道它。问题是他们认为自己知道。

In a way, I've got some bad news, particularly to anybody who's come to Oxford from abroad. There's a real problem with snobbery, because sometimes people from outside the U.K. imagine that snobbery is a distinctively U.K. phenomenon, fixated on country houses and titles. The bad news is that's not true. Snobbery is a global phenomenon; we area global organization, this is a global phenomenon. What is a snob? A snob is anybody who takes a small part of you, and uses that to come to a complete vision of who you are. That is snobbery.

每个故事都有结局，但在生活中，每个结局都只是新的开始。