Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

The world is so unpredictable. Things happen suddenly, unexpectedly. We want to feel we are in control of our own existence. In some ways we are, in some ways we're not.

人生短暂，过着过着你就没了，明白么？

每个成功项目的中间阶段看起来都像一场灾难。

领导力在于做出艰难的决定，而不仅仅是受欢迎的决定。

You are not defined by your past.