In the old world， you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world， that inverts.

写作是唯一一件当我做它时，我不觉得我应该在做其他事情的事情。

I think it's important to stay true to the source material, but also to bring your own vision to it.

Spend as much time crafting the subject line of an email as the message itself because the subject line is often the only thing people read.

我学会了你不能控制别人对你的看法，但你可以控制你对自己的看法。