The sublimity of administration consists in knowing the proper degree of power that should be exerted on different occasions.

平凡与非凡之间的区别就在于那一点点额外的努力。

We must listen to our customers—they are the reason we exist.

I'm not a role model, I'm just a guy who sings.

不要试图去做一个成功的人，要努力成为一个有价值的人。