我们想要的不是物质，而是背后的情感反馈，这赋予奢侈品一个崭新的意义。下次你看到那些开着法拉利跑车的人，你不要想“这个人很贪婪”，而是“这是一个无比脆弱、急需爱的人”，也就是说，同情他们，不要鄙视他们。
It's the rewards we want. It's a new way of looking at luxury goods. The next time you see somebody driving a Ferrari, don't think, "This is somebody who's greedy." Think, "This is somebody who is incredibly vulnerable and in need of love." Feel sympathy, rather than contempt.
自己不愿意的，不要强加给别人。
认知偏见会显著影响我们的判断和决策，而我们往往意识不到这一点。
技术最终是为了服务人，而不是人服务于技术。
We don’t have as many managers as we should, but we would rather have too few than too many.
I think it's important to be yourself and not try to be someone else.