客户满意度毫无价值,客户忠诚度才是无价的。
Don't wait until everything is just right. It will never be perfect. There will always be challenges, obstacles and less than perfect conditions. So what. Get started now. With each step you take, you will grow stronger and stronger, more and more skilled, more and more self-confident and more and more successful.
最好的事业往往吸引最糟糕的论据支持,这在智力和道德层面上似乎同样适用。
Words have no power to impress the mind without the exquisite horror of their reality.