译文:言语过多就会说错话,就容易招惹是非,争强好胜欲望多,就会烦恼不断。赏析:人要少说话,多做事,言多必有失,放一个平常心,顺其自然,行事更要低调。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.