I’m a great believer in solving hard problems by using a checklist. You need to get all the likely and unlikely answers before you； otherwise it’s easy to miss something important.
我非常相信用清单来解决难题。你需要在你面前得到所有可能和不可能的答案；否则很容易错过一些重要的东西。
当有人真正倾听你而不对你做出评判，不试图为你承担责任，不试图塑造你时，感觉真是太好了！
The worst sin toward our fellow creatures is not to hate them, but to be indifferent to them: that's the essence of inhumanity.
These walls are very interesting. When you first went to jail, you hated the high walls, and slowly, you get used to it. This is called institutionalization.
真相总是由两个半真半假的东西组成。
Transparency and accountability must be at the heart of how energy companies operate.
我们的决定往往比我们相信的要少理性，受到无数潜意识因素的影响。