When someone is nasty， rude， hateful， or mean with you， pretend they have a disease. That makes it easier to have empathy toward them which can soften the conflict.
当有人对你讨厌、粗鲁、憎恨或刻薄时，假设他们是病人。这使你更容易对他们产生共情，从而缓和冲突。
成功不是终点，失败也非致命，重要的是继续前进的勇气。
The best corporate cultures don't happen by accident - they're built intentionally through daily actions and decisions.