When someone is nasty， rude， hateful， or mean with you， pretend they have a disease. That makes it easier to have empathy toward them which can soften the conflict.
当有人对你讨厌、粗鲁、憎恨或刻薄时，假设他们是病人。这使你更容易对他们产生共情，从而缓和冲突。
The customer's voice is the most important sound in any business.
释义：千人同心，能发挥千人的力量；万人不同心，连一个人的力量都用不上。
The best decisions are made when you listen to your team and trust their expertise.
Innovation is not just about technology; it's about changing mindsets and embracing new ways of thinking.
每一幅带着感情绘制的肖像都是艺术家的自画像，而非模特的肖像。