When someone is nasty， rude， hateful， or mean with you， pretend they have a disease. That makes it easier to have empathy toward them which can soften the conflict.
当有人对你讨厌、粗鲁、憎恨或刻薄时，假设他们是病人。这使你更容易对他们产生共情，从而缓和冲突。
The most important thing is to tell a story that resonates with people.
科学是无穷尽的。
Art is the only way to run away without leaving home.
创新不仅仅是创造新产品，更是重新构想整个体验。
"Matching methods can be a powerful tool when randomization is not possible."