The man who is anybody and who does anything is surely going to be criticized, vilified, and misunderstood. This is part of the penalty for greatness, and every great man understands it.

我们把客户视为受邀参加派对的客人，而我们是主人。我们的工作是每天让客户体验的每一个重要方面都变得更好一点。

The greatest glory is not in never falling, but in rising every time we fall.

With a library you are free, not confined by temporary political climates. It is the most democratic of institutions because no one - but no one at all - can tell you what to read and when and how.