The key to success is to get out into the store and listen to what the associates have to say.

I've had to learn to fight all my life - got to learn to keep smiling. If you smile, things will work out.

不管你是爱我还是恨我，我依然会在这里。

最好的投资是那些能够创造价值的人。

Leadership means having the courage to make tough decisions today for a better tomorrow.

Transparency builds trust - with employees, shareholders and the public.