最成功的领导者是那些倾听多于说话，并从周围每个人身上学习的人。
客户忠诚度是通过一致性、质量和对他们需求的真诚承诺赢得的。
Every performance is a new challenge, and I love this challenge.
How often do we tell our own life story? How often do we adjust, embellish, make sly cuts? And the longer life goes on, the fewer are those around to challenge our account, to remind us that our life is not our life, merely the story we have told about our life.