The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

I don't want to be a star. I want to be a light.

机器人技术的进步，是为了让人类生活更美好。

"I am not a political writer, but I am a writer who is politically aware."

好的设计是隐形的；只有当它不好时你才会注意到。