Customer trust is hard to earn and easy to lose—guard it fiercely.

我不害怕说出我的感受，也不害怕做我自己。

The only true wisdom is in knowing you know nothing.

解释：独来独往，独进独出，谁能阻碍他呢？

女性进步的障碍常常是隐形的，除非你去寻找它们。

"When you describe a city, you betray it. The truth is always in the alleyways you omit."

So given a Time Turner, I would tell my 21-year-old self that personal happiness lies in knowing that life is not a check-list of acquisition or achievement. Your qualifications, your CV, are not your life, though you will meet many people of my age and older who confuse the two. Life is difficult, and complicated, and beyond anyone’s total control, and the humility to know that will enable you to survive its vicissitudes.

The day you stop learning is the day you stop growing.