I'm not upset that you lied to me, I'm upset that from now on I can't believe you.
当目标是取得有意义的进步时,合作胜过竞争。
【释义】语言永远无法精准传递私密体验,那些未被言说的感受才是真实人性的核心。
Customer-centric innovation begins with listening beyond what is said to understanding what is meant.