A lot of people think if you just had more process and more compliance- checks and double-checks and so forth-you could create a better world.We just try to operate in a seamless web of deserved trust and be careful of whom we trust.

大脑左半球是语言和逻辑的所在；右半球是综合和直觉的所在。管理需要两者兼备。

准确的观察力常被没有这种能力的人称为愤世嫉俗。