我们都在寻找某些东西，有时候，我们找到的并不是我们预期的。

克服了恐惧的人才能获得真正的自由。

质量改进的第一步是了解客户真正想要的是什么。

If my world were to cave in tomorrow, I would look back on all the pleasures, excitements and worthwhilenesses I have been lucky enough to have had. Not the sadness, not my miscarriages or my father leaving home, but the joy of everything else. It will have been enough.

爱好学习接近智慧，努力行善接近仁德，知道耻辱就接近勇敢。

"The most important thing is to stay open-minded."