"Leadership is not about being in charge. It is about taking care of those in your charge."

Quality is not an act, it is a habit.

有一个快乐的境况出现，但就有一个不快乐的境况相对立；有一处优美的风景出现，但就立即有一处不优美的风景相抵销。

语言有力量，但沉默可能更强大。

We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.

写作的行为是一种勇气的行为，是对世界沉默的挑战。