We ought not to act and speak as if we were asleep.
我们不应当如梦游一般地行事和言语。
In the fields of observation chance favors only the prepared mind.
The first step in quality improvement is to understand what the customer really wants.
我在恋爱中吗?是的,因为我在等人。
真相往往令人不适,但必不可少。
The quality of an organization's transparency determines the quality of its trust.